IT Consulting

 

BAIT s.r.o. focuses on consulting in the telecommunications business, with experience and expertise related to the BSS (Business Support Systems) and OSS (Operations Support Systems) platforms and Service and Quality Management.

 

 

CRM

  • for small and medium companies:
    • dedicated web application ManageYourSelf
    • offers a complex customer overview and customer zone functionality
    • advantages:
      • decreasing of costs by the CRM and ERP systems integration
      • almost unlimited accessibility
      • security
      • transparency
  • for large companies:
    • integration and configuration of Oracle PeopleSoft
    • implementation of business processes as necessary

ERP

  • for small and medium companies:
    • dedicated web application ManageYourSelf
    • offers a complex overview of the company`s economy and activities:
      • employees
      • stock
      • orders and invoices
      • financial statistics
      • reports
      • connection to suppliers`/consumers` systems
    •  advantages:
      • decreasing of costs by the CRM and ERP systems integration
      • almost unlimited accessibility
      • security
      • transparency
  • for large companies:

DMS

  • An effective data archiving within your IT infrastructure
  • Oracle WebCenter Content integration
  • Data migration amongst various DMS systems
  • Post-migration data consistency
  • Implementation of business processes connected to archiving of important business data

MNP

  • Systems ensuring number transfers between operators
  • Synchronization of phone number directories and processes related to number transfers required by the legislature of the given country (expertise in the Slovak Republic, the Czech Republic, and Austria)
  • System intergation into the IT infrastructure and implementation of correlated business processes
  • Connection with DMS and CRM systems as necessary